FAQ

Frequently asked questions

Payment

What type of payment methods do you accept?


We work with PayPal. You can use your PayPal account to place your purchase or even use your credit card via the PayPal payment method. When you are being transferred to PayPal to complete the payment, scroll down to find the credit card payment option.




I paid with my credit card via PayPal, will you keep my billing information?


Absolutely not. You insert your credit card information straight to PayPal, so your info doesn't go through us at all. PayPal is completely secure so you can rest assure no harm will come to your billing information.





Shipping

How long is the order processing time?


Processing takes 2-4 business days. Of course, we always strive to send as fast as possible.




How long will it take for the item to reach me?


Delivery takes 30-90 days. Delivery times vary depending on the customer's location, delays in international shipping, and delays caused by Covid-19 outbreaks. We know that in these times patience is a virtue. For our part, we do everything possible so that you receive your item on time. We thank you for your patience and understanding.




What happens if I don't receive my item within 90 days?


Do not worry, please contact us so we can solve the problem or refund your money.




Do I get a tracking number for my order?


Yes. After we ship your item you will receive the tracking number.





Returns

If I get my item and i don't want it anymore?


Please check out our return policy.





Refunds

If i get a damaged item, can i get a refund?


Please read our refund policy.





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Customer Service

E: DSPlaceService@gmail.com

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